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Sapt runs the online side of an auto repair shop. You connect what you already have, Sapt builds from it, and from then on customers get answered and booked while you work. This page is the whole model on one page.

Connect what you already have

The front desk answers

When a customer texts back, or sends a request from your website, the AI replies like a person at the counter: it answers what they asked, collects only what booking needs, and offers two real openings. When they pick one, it books the appointment and texts you who, when and what for. Some things always come to you instead: a customer who wants a person, a complaint, a change to an existing appointment, or a question about your business the AI cannot answer. Those arrive as a plain text with the rundown, and for business questions your reply goes back to the customer.

Reviews and the week

After a job, a text asks the customer for a review on your own review page. Four or five stars gets walked to Google. Three or fewer opens a private note and texts you to call them. A new bad Google review texts you with a link to reply. Monday morning you get the week: calls answered, requests, bookings, reviews.

Why it is built this way

  • Jobs, not leads. Everything drives to a booked appointment in your calendar or a rundown on your phone.
  • Real numbers. Counts come from your own line, your own site, your own calendar, in your words.
  • A person when it matters. The AI never guesses on your business and never hides a customer who needs you.

Keep going

Your website

Workflows

CRM

Quickstart