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Your plan pays for Sapt each month. The shop plan is $297 a month, with 30-day money back. Sapt credits pay for what you use, like texts and AI replies.

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Open billing

Open Shop and tap Billing. You see it only if your role can manage billing.
Billing on a phone: the plan with Update card, Sapt credits with Buy credits, payments, and Cancel plan

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Your plan

The plan card shows your plan’s name and price, your next charge, and the card it comes from.
  • Update card opens Stripe, the company that takes payments for Sapt, so you can change your card.
  • Payments lists what you paid. Tap Receipt next to a payment to open it.
  • If your shop has no plan yet, the card says what it costs and has a button to start it.

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Sapt credits

Credits pay for AI replies, texts, your phone number and Google Maps checks. One credit is worth 1 cent. Your plan adds credits every month, and credits you buy stay until you use them.
At zero credits, texts and AI replies pause. Buy more before you run out.
On the web, the Credits card shows how many are left this month. Credit usage under it shows what used them each day.

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Buy credits

In Billing, tap Buy credits. Pick 1,000, 2,500 or 5,000 credits, then tap the buy button, like Buy for $10. You pay on Stripe’s secure page.

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If something needs you

You may see one of these in Billing:

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Cancel your plan

1

Open Cancel plan

In Billing, scroll down and tap Cancel plan.
2

Read what happens

Cancel your plan? says the day your plan ends and what stops after it. You won’t be charged again. Your customers, messages and bookings are kept.
3

Tell us why and cancel

Pick an answer under Why are you leaving? and tap Cancel plan.
Changed your mind before that day? Tap Keep my plan.
Run several businesses under one parent account? The parent pays for all of them, so billing lives on the parent. See Billing for agencies.

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Common questions

Where are my receipts? On your phone, under Payments. On the web, in Manage subscription. Who can see billing? Anyone whose role includes billing, like Admin or Billing manager. See Your team. Questions about a charge? Email [email protected].

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Keep going

Your team

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